Blocked drains or toilets, burst pipes or water leaks, no hot water, when your plumbing stops working and needs fixing fast we’re the people to get in touch with. Our Austral team of experienced and well trained plumbers will respond 24 hours a day. Our plumbers have fully stocked vehicles meaning they can sort almost all issues when we come to you.
Regardless of your plumbing emergency, call right away, we’re ready to take your call to help resolve your plumbing problem.
When a leak starts spouting, or a drain is blocked, or the hot water simply is not, the very last thing you need is to need to wait for a plumber to arrive. In an urgent plumbing scenario, often the longer you wait, the worse things get.
A plumbing emergency can be a significant inconvenience, and they have a tendency to happen at the worst possible moment. We all know how annoying it can be, which is why we aim to answer your call and get there as fast as we can, whatever the time or day.
Our Austral on call plumbers are waiting for you to ring. We’re ready to solve your problems so that you can return to enjoying life again. Our 24 hour service means that you don’t have to wait, so just give us a call for plumbing assistance, any day of the year.
Our highly trained technicians have the knowledge, equipment and components to repair plumbing problems of all types quickly and efficiently. We’ve been looking after customers in the Austral area for years, and our loyal customers keep coming back because they know we’ll do an efficient and tidy job.
As well as on call plumbing, we also do every-day plumbing. If you’ve got a non-urgent plumbing job, call or email our office and we’ll make sure it gets sorted. Our friendly reliable team are ready and waiting to serve you.
I've got a plumbing emergency, what do I do?
What should you do when you find a plumbing disaster? Safety first! If you find water anywhere near electrical outlets or appliances, the immediate first step is to turn off the power at the breaker box. Then, try to reduce any more leaking or flooding.
If there is water still leaking, turn off the service valve to the appliance or fixture if you can, or go immediately to the main water valve for your home. If you are unable to find a water valve to turn off, then you could try turning on all the cold water taps inside and outside your residence to depressurise the system and minimise the leak.
Once you have stopped the leak from getting worse, give our emergency plumber a call, any hour of the day or night. They will be there promptly to resolve the problem.
In the meantime, begin mopping up any water, put a container to catch drips, and clear away valuable items from the affected area. If the house water is turned off, then also switch off the heating for the hot water.
I do not know where the main water tap is!
The water main shutoff valve is located on the boundary near the road, typically under a blue or black plastic cover. You may know it as a water toby, stopcock or isolated valve. Shutting this off can protect your residence from more flooding or damage to the hot water cylinder.
The toilet has its own tap alongside the toilet.
Our Austral after hours plumbers realise that a blocked pipe can be a serious health risk that needs fixing as soon as possible. That’s why we provide our on call plumbing service.
Obestructed pipes can be a serious health risk, especially if sewage is involved. Occasionally you can fix it yourself with a plunger and a little know-how. If you don’t have a plunger though, our emergency plumbers can arrive quickly to get the drains unblocked.
Our vans are well equipped to deal with any drain problem. Regardless of whether it is a item blocking the toilet, or a clog in the shower, or something has gone horribly wrong with the sewage pipes, our on call plumbers will get everything flowing once more.
All our vans are well equipped, so we can usually fix everything right then and there. In the unlikely case that we can’t, we will temporarily resolve the problem to minimise further damage and return with what is required as soon as possible.
I have a plunger, can I unblock it myself?
If you've got a plunger, it is worth trying to unblock the blockage yourself. We recommend a plunger that has a long handle, especially for the toilet, so you can stay out of the splash zone. Chemicals are not suggested as they seldom do a good job and can cause damage to your drains.
Do not let clogged pipes ruin your day. Call our 24 hour Austral emergency plumbers right away!
It’s been a hard day at work and desperately require a refreshing shower? Time to put the children in the tub? Have a few dishes to take care of? It is never handy to turn on the hot tap and all of a sudden realise that the water is lukewarm.
When the hot water has let you down, give our plumbers a ring. Our plumbers will be there swiftly to identify the issue and fix it. From heating elements to defective thermostats to leaking cylinders, our plumbers can sort them out and get you back to normal life.
Leaks in your hot water system can cost a huge amount, and may cause serious damage to your house. If you have an electric cylinder, hot water heating can account for around 30% of the average home’s electricity bill, so a leak can cause serious damage to your pocket very rapidly.
If you find the water is too cold or hot, or there’s a leak in your hot water system, call our Austral on call plumbers straight away. We will get your hot water working again quickly. If you find a large amount of water leaking, turn off the water at the mains tap, and also turn off the heating element, until our plumbers arrive.
If the cylinder isn’t able to be overhauled, our friendly plumbers can help pick the most suitable option for your household requirements, budget and area. If your whole system is past it’s use by date and deteriorating, we can schedule upgrades at a time that suits you as well.
The pipes in your house are a normally unseen but very important part of daily activities. Big and little, underground, in the wall or the ceiling, they carry clean water to your home and take the dirty stuff away.
Once there is a problem though, it is the most important thought in your mind. A leak or burst pipe can be worrying stuff, and you need it fixed immediately to prevent damage to your residence, your contents and even your health.
The moment a leak is found, give our team a call, and our on call plumbers will be with you rapidly. Our team are ready to take your call day or night. Before they arrive, it may be a good idea to turn off the main water valve to minimise yet more leaking.
Why did my pipe start leaking?
Pipes and taps can break down for many reasons. The pipes might simply be past their prime and dilapidated. Or they may have frozen in extremely frigid weather and burst. Tree roots could have forced open subterranean joints. Or there could be a problem with how the pipes were set up to begin with.
Once they are at your home, our emergency plumber will identify the problem and promptly repair the leak or burst pipe. They can also examine the rest of your pipes if required to look for other damage.
Do you live with a problem tap? A tap that won’t turn on or off properly, drips, or is just busted?
Over the years, we have found that even a dripping faucet can be a major irritation. A little thing that may go unheard in the hubbub of every day life suddenly sounds like someone practicing the drums in the wee hours, disturbing your deams.
Not only is the sound annoying, but a dripping or leaking tap can raise the bills into orbit, especially if it is the hot water. Do not waste money and possibly cause expensive damage to your home, give us a ring.
Whether you want an entire new tap, or just a washer that needs replacing, our professional after hours plumbers can rapidly identify the issue and fix it. Our plumbers even carry a small selection of taps and faucets on hand to pick from, or can put in a temporary one if needed.
From large to small, our Austral on call plumbers can do it all. As well as taps, we provide a broad selection of urgent and non-urgent plumbing services.
Can I stop the dripping sound temporarily so I can get some sleep?
If it’s not annoying enough to warrant repairing right now, you can put a folded cloth or sponge beneath it to minimise the sound. Alternatively knot some twine around the faucet spout long enough to touch the base of the basin, so that the drip slides down instead of falling.
We have many years of combined experience looking after the residents of Austral. Our many happy repeat customers confirm our reputation for expert, quality, economical work. Our team aim to help you with your emergency and non-urgent plumbing needs quickly and efficiently.
When you discover a plumbing emergency, we are ready and waiting to save your bacon. We will be at your house rapidly to perform expert repairs quickly and efficiently, and leave the area clean and tidy before we leave.
Over the years we have seen every kind of plumbing emergency. You name it, we have been up to our elbows in it. And even if it’s 2am, on a public holiday, or during Christmas morning, we will be there promptly, repair it fast and clean up behind ourselves before we leave.
With a single call, you have immediate access to our licensed, experienced and knowledgeable team. One of our team will be dispatched rapidly in a fully equipped vehicle to solve your emergency. All our plumbers on the road are up to date, fully certified, and have a fantastic reputation for trustworthy quality repairs.
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