Question 1

What do I do when a plumbing calamity strikes?

Accepted Answer

What should you do when you locate a plumbing calamity? Safety first! If you find water anywhere near electrical outlets or appliances, the immediate first step is to switch off the electricity at the switchboard. Then, attempt to minimise any further leaking or flooding.

Question 2

Help! How do I turn off the water!

Accepted Answer

You may know the main valve as the stopcock, isolating valve or toby. This is positioned on the property perimeter near the road, typically under a blue or black cover.

Question 3

Can I unblock the drain myself?

Accepted Answer

If you have a plunger you can attempt to clear the clog in your sink, shower or toilet. If it won't clear, please don't use chemicals as they seldom do the job properly and the chemicals can ruin your drains.

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